How Important is HIPAA?

At one time or another, most of us have signed HIPAA forms either at a doctor’s office or hospital. We have become very protective of our privacy, and sharing personal information makes us feel vulnerable. Thus HIPAA (the Health Insurance Portability and Accountability Act) of 1996 and revised in 2013 is supposed to protect the privacy of our health related information.  How many of us have taken the time to read these forms before signing?

Anyone who works with or has access to Personal Health Information (PHI) including medical professionals and staff, employers, insurers, school personnel, government workers, researchers, etc. must abide by HIPAA Privacy and Security requirements.

“It is only prudent never to place complete confidence in that by which we have even once been deceived.” — Rene Descartes

Healthcare is a complex and ever evolving industry. With electronic health records required by government programs such as Medicare and Medicaid, and more and more doctors using telemedicine and information technology in diagnosis and treatment, HIPAA is a crucial part affecting each of us.

However, mistakes are made, rather by accident or intentional. It is important to know your rights and legal protections. Register today to take the updated HIPAA Privacy and HIPAA Security courses for free at

These courses have been approved for 15 continuing education hours for CPHQ recertification by the HQCB.  They are also approved for CPE and CEU.

Make it a Meeting that Matters

“Very often, a change of self is needed more than a change of scene.” — A.C. Benson

Most of us have attended meetings that are poorly organized and unproductive.  We often feel that our time has been wasted.  Usually it is the failure of the facilitator.  However, as participants we can enhance the effectiveness of almost every meeting that we attend.

Whether you consider yourself an insignificant attendee or a powerful participant can make a significant difference. Everyone who participates in meetings has a responsibility to help make it a success. The role of the attendees overlaps with the facilitator in that everyone should be aware of the tone of the meeting.

The following are some Do’s and Don’ts for participating in meetings:


  • Arrive on time and come prepared
  • Come with a positive attitude
  • Actively listen to others and show meeting participants the same respect you want from them
  • Listen with an open mind; if you disagree with an idea, state your reasons and try to offer a different solution
  • Keep comments brief and to the point
  • Volunteer to help set up and clean up the room


  • Dominate the discussion
  • Interrupt or have side conversations
  • Go off on irrelevant or self-serving tangents
  • Dwell on past problems
  • Act bored or work on non-meeting business

Whether you are a meeting facilitator or participant, MyCourseRoom offers a free course, Effective Facilitation of Meetings, that will not only enable you to be an efficient facilitator but will also assist you in becoming a proactive participant by making meetings more productive for everyone. Sign up now at

Earn the following credentials:  CEU, CPE, and PDU

Autism Acceptance

“On this World Autism Awareness Day, let us all play a part in changing attitudes toward persons with autism and in recognizing their rights as citizens, who, like everyone else, are entitled to claim those rights and make decisions for their lives in accordance with their own will and preferences.”UN Secretary-General’s Message, April 2, 2017

Millions of people worldwide live with autism – a lifelong condition that is often misinterpreted or misjudged in most cultures to the extent of shirking away from someone with autism. While those on the autism spectrum display a continuum of abilities, interests, and behaviors, they all share the capacity to make this world a better place.

April is the month when autism awareness campaigns around the world are put into action. This year organizations and campaigns have stepped forward to call it Autism Acceptance Month. Autism acceptance must not end on April 30th. Acceptance demands an active shift in thinking and action from societies at large.  We need to become communities where those with autism spectrum disorders are truly valued for their unique talents and gifts.

“Autism isn’t something a person has, or a ‘shell’ that a person is trapped inside. There’s no normal child hidden behind the autism. Autism is a way of being. It is pervasive; it colors every experience, every sensation, perception, thought, emotion, and encounter, every aspect of existence. It is not possible to separate the autism from the person – and if it were possible, the person you’d have left would not be the same person you started with.” –- Jim Sinclair

Let’s replace our dialogue about autism from pessimism to optimism. Educate yourself and others in supporting people and families that live everyday with autism by enrolling in MyCourseRoom’s free online course, Understanding Autism.  Register today at to acquaint, acknowledge, and understand what lies beyond Autism.

Turning Conflict into a Win-Win Resolution

“We don’t get harmony when everybody sings the same note. Only notes that are different can harmonize. The same is true with people.” — Steve Goodier

Most of us don’t consider conflict as producing positive outcomes, but effective management of conflict can benefit everyone involved.  Given the potentially productive outcome of differing opinions and perspectives, conflict is not the problem; poor management of conflict is the problem.

One of the greatest personal benefits is self-awareness.  Conflict management requires a high degree of emotional intelligence.  At the foundation of emotional intelligence lies our ability to recognize and understand our thoughts and feelings, and why we react in certain ways in different situations.

Through the constant awareness of what we are feeling, and the analysis of the way in which our emotions, words and actions affect both ourselves, and others, we can control our emotional responses (self-regulation), manage their impact on others, and develop a greater understanding of the emotions of others (empathy).

“Every conflict we face in life is rich with positive and negative potential. It can be a source of inspiration, enlightenment, learning, transformation, and growth – or rage, fear, shame, entrapment, and resistance. The choice is not up to our opponents, but to us, and our willingness to face and work through them.” — Kenneth Cloke and Joan Goldsmith

Conflict Management is a free, 5 clock-hour, online course from  In addition, it offers the following credentials: CEU, CPE (Provider #501007), and PDU (PMI R.E.P. #3669). The HR Certification Institute (HRCI) accepts MyCourseRoom’s CEUs.

The following is a testimonial from one of our MyCourseRoom learners:  “The best thing I learned in this was to look at the facts rather than going with the emotions and listening to the other person and putting yourself  in his/her shoes and then making an informed decision which comes down to one principle, Respect.”

Calling All Business/Organization Administrators


“Without continual growth and progress, such words as improvement, achievement, and success have no meaning.”  — Benjamin Franklin


Want to provide consistent, immediate (on-demand), sustainable, and credentialed staff development without the time commitment and financial outlay for on-site or off-site training?  MyCourseRoom has the answer.  Your employees can take online, skill-based, professional development courses 24/7 from any computer with Internet access.

We invite you to visit and see how MyCourseRoom can help your business succeed through a consistently trained workforce.  For an annual subscription fee of $150, our Basic Plan allows you to enroll 10 employees from 1 location and add 25 clock hours in your privately branded catalog.  Our Basic Plan can be customized to meet your needs.

Consider the following benefits of using MyCourseRoom’s Business Premium services:

  1. Your employees receive consistent and sustainable training by taking the same course, presented the same way, and, if needed for remediation, an employee can take a course a second time.
  2. New employees can be onboarded immediately, even before their first day on the job.
  3. The cost of the trainer, transportation, room, presentation equipment, physical materials, etc. is eliminated.
  4. You select the courses from the MyCourseRoom inventory that you want in your privately branded catalog.  The courses can be rotated in and out of your catalog as needed as long as you don’t exceed the total number of clock hours in your subscription plan at any given time. We offer global learners over 40 skill-based courses that meet professional development requirements across industries.
  5. You can assign subject matter experts (SME) to write business-specific courses that they can deploy through MyCourseRoom’s online Course Builder without the cost of downloading or implementing any new software.
  6. You have access to a sample staff handbook/onboarding course already developed and can customize it for your business needs.
  7. You can create private discussion boards (Club Forums) where you and your employees can share your ideas and experiences.
  8. You have access to employee-specific reports where you can track their progress.  If you have more than one location, you can track the employee progress by location as well as the entire business.

Your employees:

  1. Can take self-paced training 24/7 from any computer with Internet access.
  2. Are not pulled away from projects, the sales floor, the classroom, etc. to attend on-site or off-site training sessions.
  3. Can concentrate without the distractions of what is going on around them.
  4. Will receive certificates and transcripts that can be printed for their personnel files.
  5. Earn CPE and CEU credentials to be submitted for continuing education or professional development to meet licensing or certification requirements.
  6. Can take one or more competency assessment(s) to discover knowledge gaps and take targeted training to fill those gaps.
  7. Can take a learning style assessment to discover how they learn best.

Go to to register.  If you have questions, please contact

Childcare Rules and Regulations – Standards and Best Practices

MyCourseRoom offers several courses that are specific to the child care industry as well as general courses for personal and professional development.  All courses offer CPE and CEU credentials and may be used to meet licensing and certification requirements.

Traditional classroom training to meet annual requirements is often a time and financial burden both for staff and center administrators. helps to minimize these burdens.  Imagine being able to take credentialed courses online at your leisure 24/7 from any computer or tablet with internet access.  Our courses are free, and we have very low-cost certificate and/or transcript annual subscriptions if you need confirmation of hours.

Using general practices taken from Minimum Standards in several states within the U.S., Childcare Rules and Regulations, a 15 clock hour course, provides a grounding in 11 areas of childcare.  Learners have the opportunity to internalize concepts through interactive exercises as well as develop plans to apply the learning consistently in their classrooms. Examples of regulations and best practices are provided.

The lessons in this course provide learners with an understanding of standard expectations and best practices in the following areas:

  1. Administration
  2. Functions of Personnel
  3. Child Care Giver Ratios and Group Sizes
  4. Activities and Activity Plans
  5. Discipline and Guidance
  6. Nutrition and Food Service
  7. Health Practices
  8. Safety Practices
  9. Physical Facilities
  10. Safety and Other Emergency Procedures
  11. Transportation

It is recommended that learners become familiar with specific state regulations and use the regulations issued by the state or local regulatory agency responsible for governing childcare policies in your region as a reference guide when taking this course.

Take Charge of Your Organizational Skills

It is not a coincidence that productivity and effectiveness are directly related to the quality of your work space. Having the right tools for the right job is essential to any profession. Organized individuals utilize these tools to increase their productivity and make the most of their work day.

There are tools to facilitate your system of communication and to enable time management. It is essential to harness technology and use it to your advantage. Current technology is user friendly. It only requires a minimal amount of effort and time to master technological systems that will save you several hours each week.

Though there are countless tools and suggestions for organizing your time and space, don’t become overwhelmed. Choose the system that works best for you, and make an honest effort to stick with it until it becomes automatic.  The benefits of having a rigorous system of organization are invaluable for your career and your personal life.

While it takes conscious effort to improve our organizational skills, we all have the ability to do so.  To get more information and a better understanding of how to organize your time and space, go to to take our free 5 clock hour course, Organizational Skills.

“Having rigorous systems of time management and information organization are vital ingredients to having a successful career.  However, it is also of the utmost importance to organize your personal life holistically.  This means paying attention and giving time to the physical, mental, social, and spiritual components and integrating them in a manner that complements and enhances your whole life.” — Organizational Skills,