Importance of Sharing Knowledge

“Sharing knowledge is not about giving people something, or getting something from them. That is only valid for information sharing. Sharing knowledge occurs when people are genuinely interested in helping one another develop new capacities for action; it is about creating learning processes.” — Peter Senge

Knowledge sharing is different from sharing an office space where sharing implies that either it belongs to you or me.  Knowledge multiplies if shared; thus, it is synergistic in nature.  Knowledge sharing is beyond exchanging information.  It is a genuine commitment to make a difference on this planet.

In this era of rapid connectivity, the demand to communicate and interact with people around the globe is rising.  Nowadays, all organizations benefit when their people share, innovate, collaborate, and learn.

MyCourseRoom’s goal is to influence, enable, support, and sustain businesses and professionals around the world by making knowledge accessible to all.  It also creates communities of learners in multiple industries such as healthcare, childcare, education, retail, and government.  We invite you to sign up at and take any of our credentialed courses at zero-cost to you.

Help us spread the word.  You can access your Facebook, Twitter, and LinkedIn accounts directly from  Please ‘Like’ us on Facebook, follow us on Twitter and increase your professional network through LinkedIn.

Knowledge is like money: to be of value it must circulate, and in circulating it can increase in quantity and hopefully, in value.”Louis L’Amour

Stepping into the Present Moment in 2016



“The secret of health for both mind and body is not to mourn for the past, not to worry about the future, or not to anticipate troubles, but to live in the present moment wisely and earnestly.” — Buddha

If asked how many times a day you are fully aware of the present moment, what would your answer be? Many of us might respond, “I don’t know what you mean!”

MyCourseRoom’s course, Stepping into the Present Moment, is exactly what we need. It provides simple exercises and practical tips that we can use and teach to others.

As you practice stepping into the present moment, the process becomes easy and natural. It is the time when you rejuvenate and re-energize yourself. Stepping into the present moment enables a state of consciousness that is alert and vibrant. Stress and anxiety are significantly reduced.

Stepping into the Present Moment is a 1.5 clock hour personal development course. Register today at and learn how to savor the moment.

Project Management Competency Assessment

Tip of thPMAssessment_orige week: “If we always do what we’ve always done, we will get what we’ve always got.” — Adam Urbanski

Does your organization hire the right people with the right skill set and knowledge to move you in the right direction? Are your project team members and project managers tailored to fit their current role?

Competencies are important dimensions to be assessed by organizations to ensure that their people have the right abilities and expertise for the role in which they are assigned. A well-defined standard of expectations and performance supports the development of human resources within the organization.

Just as navigation guides you to smoothly arrive at your destination by suggesting the best route based on the traffic, project management competency assessments can help you achieve successful project outcomes by providing valuable feedback on your team members’ strengths and gaps.

MyCourseRoom’s Project Management Competency Assessment aims to increase the performance of individual project managers by helping them identify and put together the most qualified team. This assessment covers the nine knowledge areas as defined by the Project Management Institute (PMI)®. Based on the evaluation of competency in each of the knowledge areas, recommendations are provided for specific training to close the gaps if needed.

Join our community of learners at and develop your skills as managers, leaders, recruiters, and employers.

MyCourseRoom’s CEUs are accepted by the HR Certification Institute (HRCI). Sign up now at or email us at for more information.


PMI is a registered mark of the Project Management Institute, Inc.

Announcing two new courses from

MyCourseRoom is excited to announce that we have added two new courses to our Project Management category: Human Resource Management and Communications Management.

Human Resource Management:  Whether you are a project manager or an administrator in your organization, successfully managing your most valuable resource is critical to your success.  Project human resource management can be referred to as both a philosophy as well as a catalog of guiding principles that enable an organization to manage its resources, train its personnel, and adhere to the organization’s policies and core values.

“One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man.” – Elbert Hubbard

Communications Management:  One of the most important traits for being an effective project manager is to master the art of communicating with all of the project stakeholders and influencing them to contribute in the best interests of the project.  Project communication management involves the methodology on how information needs to be created, planned, collected, stored, retrieved, and controlled so that the end users experience its timeliness and relevance.

“The art of effective listening is essential to clear communication, and clear communication is necessary to management success.” — James Cash Penney

These two new courses along with Scope Management and Quality Management provide an understanding of the skills required for managing projects and are aligned with the Project Management Institute, Inc. (PMI)® and PMBOK® Guide, 5th Edition, standards and guidelines.  These are valuable courses and a refresher for all project managers.  They also provide an opportunity to review material for those who plan to sit for the Project Management Professional (PMP)® exam.  MyCourseRoom under our parent company, Empowered Training Centre, LLC, is a Registered Education Provider of the PMI. (R.E.P. #3669)

Sign up today at and join our community of learners.

PMI, PMBOK and PMP are registered marks of the Project Management Institute, Inc.

Effective Facilitation of Meetings (0.5 CEU, 5.0 CPE and PDU)

EffectiveMeetingFacilitationTip of the week: “Efficient meetings respect people’s time. They also build organizational morale by generating a sense of unity. This is an essential leadership skill.” — Effective Facilitation of Meetings @

When you hear that there is a meeting scheduled, what are your first thoughts? Many of us consider most meetings a waste of our valuable time that could be used more productively.  According to recent studies, a typical business manager spends over fifty percent of his or her time in meetings. These studies also indicate that managers feel that a third of these meetings are totally ineffective.

And yet, meetings are a crucial management tool enabling managers to explore problems, find solutions, set objectives, make policy decisions, and develop a team dynamic. In short, meetings are management tools that can make or break a company.

If your meetings do not have a clear agenda or plan, if they are poorly run, and if they do not stress immediate action, it will be difficult, if not impossible, to develop the actionable consensus that is vital for success in achieving the objective. A well-organized and efficiently run meeting means getting the most done in the minimum amount of time.

The zero-cost Effective Facilitation of Meetings course at helps develop skills for planning and facilitating successful meetings. These skills enable you to build an atmosphere of camaraderie and ‘buy-in’ among the members attending the meeting so that the project under discussion can be planned and executed perfectly.

MyCourseRoom’s CEUs are accepted by the HR Certification Institute (HRCI).

Customer Service

Beautiful customer representative with headset smiling during a telephone conversation


Tip of the week: “The purpose of a business is to create a mutually beneficial relationship between itself and those that it serves. When it does that well, it will be around tomorrow to do it some more.” — John Woods

A positive and caring attitude communicates itself. It takes effort to sustain a loyal relationship. This type of investment with your valuable customers can make the difference especially during competitive and difficult economic times. These relationships can be established through regular interactions where listening and effective communication is the norm.

Along with the delivery of service in terms of speed, quality, and cost, the factors of respect, rapport, empathy, understanding, a positive attitude, and patience are also expectations of stakeholders. These softer, interpersonal skills are the ones that can make or break a relationship.

Remember, customers who are generally quiet and don’t bother to complain when dissatisfied are usually the first to leave. Identifying and building rapport with these customers is just as important as building relationships with those who take the initiative to report their problems.

The free Customer Service course at helps build company-customer relationships through a series of lessons that can be practiced and applied in every interaction with a customer. It helps you identify and develop key skills such as listening effectively, communicating constructively, and maintaining strong customer relationships. Strive to make your organization well known for its legendary customer service!

MyCourseRoom’s CEUs are accepted by the HR Certification Institute (HRCI).

Public Speaking Fundamentals (0.5 CEU, 5 CPE, 5 PDU)

“It’s all right to have butterflies in your stomach. Just get them to fly in formation.” – Rob Gilbert

PublicSpeakingApprehension, insomnia, sweaty palms, butterflies in stomach, loss of appetite, irritability, nervousness and many more symptoms can be associated with the fear of public speaking. Regardless of whether you are holding a leadership position or intend to advance in your career, moments will arrive when speaking in front small or large groups will be essential.

Many of us hold ourselves to standards based on our experience of hearing extraordinary public speakers. We think, “How could I ever be that articulate, powerful, or funny?” The fact is that we are our own worst critics.

Most of the world’s greatest speakers have experienced similar apprehension to public speaking, but they learned how to overcome their fear. Once you no longer expect yourself to be perfect, once you focus on the purpose of your speech and not on audience approval, once you just let yourself be yourself, and once you realize that nothing bad can happen that you won’t be able to handle, then you will be increasingly confident about speaking in public.

As you advance in your career, public speaking is an essential leadership skill. Learn techniques and strategies on how to deliver an effective speech by taking the Public Speaking Fundamentals course at Sign up now.

Tip of the week: It is wise to have a clear idea of what you want your audience to remember after they leave. You should be able to phrase your message in your mind as if you were an audience member that has heard the speech. — Public Speaking Fundamentals,


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